SHIPPING POLICY
Last updated November 19th, 2023
Welcome to 1NationUp™, your one-stop destination for design, marketing, and printing services. We are committed to providing exceptional service to our valued customers, including prompt and efficient shipping. Please read the following information carefully to understand our shipping policies:
- Shipping Methods and Timelines:
We offer several shipping methods to accommodate your needs:
- Standard Shipping: Our standard shipping option typically delivers within 4 to 12 business days after the production time.
- International Shipping: We also offer international shipping to select destinations. Please note that international shipping may incur additional fees and longer delivery times due to customs processing.
- Processing Time:
Orders are processed within 2 to 7 business days from the date of order placement, provided that all necessary artwork and information are received and confirmed.
- Shipping Costs:
Shipping costs vary depending on the shipping method selected, the weight of the package, and the destination. You can view the shipping costs during the checkout process before completing your order.
- Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the carrier’s website.
- Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional fees may apply for address corrections after an order has been shipped.
- Shipping Delays:
While we strive to deliver your orders in a timely manner, please note that unforeseen circumstances such as weather delays, carrier disruptions, or peak holiday seasons may cause shipping delays beyond our control. We appreciate your understanding and patience in such situations.
- Shipping Restrictions:
Certain products may be subject to shipping restrictions or regulations imposed by carriers or customs authorities. We reserve the right to refuse orders for products that cannot be shipped to certain locations.
- Returns and Refunds:
Please refer to our Returns & Refunds Policy for information on returning items shipped by 1NationUp™.
- Contact Us:
If you have any questions or concerns regarding our shipping policies or need assistance with your order, please don’t hesitate to contact our customer service team at 1NationUp™.
- Policy Updates:
We reserve the right to update or modify our Shipping Policy at any time without prior notice. Any changes to our policy will be reflected on this page.
Thank you for choosing 1NationUp™. We appreciate your business and look forward to serving you!